Returning to the Hot Team

The Hot Team concept is one that I brought to Education Technology Services (ETS) at Penn State in 2005 as a way to get small groups of people together to do a quick assessment of an emerging technology, trend, or approach. The concept is based loosely around a methodology the design firm, Ideo uses to do very quick designs for products or services. In a typical situation, our implementation of the Hot Team looks like this … a team of around five people is given a set amount of time to collaboratively investigate, discuss, model, and create outcomes based on several predetermined questions. The goals of a Hot Team project are to encourage various individuals to come together on a related task and to create a set of deliverables that can be shared. Typically, a digital white paper is produced and shared openly to help inform decision making on the use of what was being investigated.

Digital White Paper

Digital White Paper

The Hot Team concept was born out of the need to quickly evaluate an emerging technology or approach and to assess its viability for use in an educational setting. In a general sense, we should also interested in creating a set of resources that we as educational and instructional technologists can share with our primary audiences — faculty, staff, students, peers, and project sponsors.

Each Hot Team can be assembled based on a recommendation from a member of the staff, from an organizational need, from outside interests, or for the purpose of informing ourselves. Typically, Hot Teams should not exceed six people. It is important to keep the group small and agile so that deliverables can be created within a short time frame. I always liked to see deliverables no later than one month after a charge is given.

All Hot Teams are made up with a set of people with diverse backgrounds — instructional designers, multimedia specialists, technologist, faculty, etc can be asked to participate together. Having multiple perspectives tends to yield stronger results.

Hot Teams can be formed in several ways. Staff can self organize around a technology or approach, they can also be formed by a project sponsor based on understood interest, team member skills, and other factors.

Typically, a Hot Team would be given three to four weeks to produce a short white paper. The final draft of the white paper should be made available within five weeks of project initiation. A presentation of the findings can be scheduled as soon as the paper is complete.

The white paper the Hot Team’s findings will be made available via as a digital publication at either the organization’s website, via Yammer, or at a specific project blog space. The purpose of the work is to provide organizational insight into the technology or approach being investigated and to create shareable outcomes for our primary audiences. The white paper should answer the following questions and should utilize the following section headers:

  • What is it?
  • Who’s doing it/Who’s using it?
  • How does it work?
  • Why is it significant?
  • What are the downsides?
  • Where is it going?
  • What are the implications for teaching and learning?

In addition, white papers should include at least one short scenario that provides a contextual example of the item being investigated. In lots of cases, papers and presentations aren’t enough to fully understand the technology. In that case, short videos, podcasts, or other multimedia objects can be created and embedded into the final digital publication.

This post is really just to capture the work we did in the past and as a potential road map to new thinking within DoIT at Stony Brook.

Too Many Secrets

If you’ve seen the movie “Sneakers” you’ll recognize the title as one of the tipping points in that very good film. I was reminded of it over the weekend as I started to try and wrap my head around a relatively new app and social service called, Secret. A very peculiar app because the social service does what the others don’t do — it keeps your identity away from everything you share. All your posts, comments, and likes are completely anonymous. While other social networks (twitter, Facebook, google+ instagram, etc) work to build your online identity, Secret does not. From Boy Genius Report,

When first installed, the app digs into the contacts you already have in your iPhone’s phonebook and links you to each and every one that also has Secret installed. There are no accounts, profiles or contact lists and you cannot “friend” other Secret users from within the app. Messages and photos you share are visible to everyone you know who also has Secret installed. If they “like” a post, it spreads and becomes visible to all of their contacts. And so on.

SecretThere are so many things that fascinate me here. The primary reason is the idea that a percentage of us are beginning to be socially obsessed with being unrecognizable online. It might be the NSA, but the rise of disappearing snips of content being delivered by our devices is on the rise — just listen to anyone under 30 talk about Snapchat or Facebook’s Poke and you’ll see there is new value in secrecy … or in just perceived secrecy as the case may be. I suspect we will see a lot more of these apps that allow you send and receive, post and like, and just participate with people without the fear of discovery and reuse. That will be an interesting space to watch.

The app is quite simple. All you see is a scrolling list of secrets posted from people you are either directly or indirectly connected to. If you want to participate in a secret you give it a like or leave a comment. Once you do that you are connected to that secret and are following it. Will it succeed? I have no idea, but as a concept it is interesting.

New Publishing Models

I am always watching for new ways people publish online. I typically get an account with whatever the latest, potentially paradigm shifting, service hits the market to see if it is really all that different. I’ve seen a few recently that are proving interesting to me. I thought I’d share some quick thoughts and look for reactions.

Medium

This isn’t exactly new, but I am still working to wrap my head around the reasons I like it so much. The things I can understand are the elegance in the presentation, the focus on the story, and the inline commenting capabilities. Oh, and then there is the whole community curation thing that really peaks my interest. We are talking to our SB You platform provider, EduBlogs, about adding capabilities that allow people to dissect a post and add comments in-line … imagine how interesting that will be for collecting feedback or tearing apart drafts. I’ve written in Medium and I just like the overall simplicity.

Storify

This one isn’t new either, but I have really just started to wrap my head around how it works. To make it really simple, Storify allows you to create a “mashup” story from things happening across the web around a topic, person, hashtag, location, etc and put it into one shareable page. Once you start exploring various Storifies it becomes clear what it is all about … I think there are incredibly powerful opportunities in that simple idea for sharing personal content with that of the larger Internet. A great example is how this blog post holds both original content from the author and snipits gather from the social web to tell the story of a conference session.

Rookie

This one seems more new than the other two and is slightly different in that it is created by the staff at Rookie and not as a user created publications. Where it gets interesting is how it mashes together original content with curated reactions from across the web … what sets it apart is that the integrated social content feels like it is a part of the story. They even pitch each story with highlighted text exposing, “reactions from …” It is certainly better observed live than in words.

Rookie

Innovative Spaces

I had an excellent meeting today with some colleagues in the College of Business to discuss the Innovation Center here at Stony Brook. The real point of the meeting was to look at space and discuss how to best use and support it. What I saw reminded me of a blank canvas that I know could be transformed into something that would inspire the faculty, students, and clients who would participate in it. One of the other things we discussed was the inclusion of a One Button Studio space to support pitches, practice presentations, and the like.

I promised the Dean I would assemble some photos from spaces that I have either had a direct hand in or have visited. So instead of sending them in an email, I just decided to post them here. Most of these are from Penn State … the Krause Innovation Studio in the College of Education. I was lucky enough to have a hand in that one and even to teach in the connected classroom … the space is unique in that it is designed to be a BYOD space — with large collaborative tables and displays. Really a great space. There are also a few pictures from the Pattee Library Knowledge Commons, one of our larger computing labs with collaborative spaces, and some spaces from a visit to the University of Michigan. I am happy to talk learning space with anyone interested.

SB You and Jetpack

The WordPress Jetpack suite of services is now available on SB You. What that means is that with a single plugin your SB You site can do a whole bunch of new things. The one thing to keep in mind is that once you activate the plugin you have to connect it to a free wordpress.com account. Connecting it to wordpress.com allows you to take advantage of a whole host of new services like better image galleries, better site statistics, and connections to various social media services.

Jetpack

With Hackathons Taking Center Stage, The Coming Transformation Of The Computer Scientist | TechCrunch

Some really interesting questions here for education to consider. One thing is certain — computer science as a major is as a dynamic and diverse field today as it ever was. My overwhelming thought now is just how cool it has become to be part of this emerging culture. How we react to it is very important and something we should pay attention to here at Stony Brook and at other institutions. Looks to me like University of Michigan is embracing it.

Hackathons, though, are just one part of the coming transformation of computer science education. Once a theoretical subject to the chagrin of many undergraduates, computer science students are increasingly finding outlets like hackathons, open source projects, and startups to learn the applied skill sets desired by industry – and are getting the job offers to prove it.Yet, this rebuilding of the pipeline for new engineers poses deep questions about the future of educating software developers. What is the proper role of universities and degree programs? How should the maker culture, which exists at the heart of these projects, connect with the traditional education mores of research universities? And at a time when access, particularly for females and underrepresented minorities, remains a deeply salient issue, how can organizers ensure that programs lower rather than raise any barriers to new entrants?

via With Hackathons Taking Center Stage, The Coming Transformation Of The Computer Scientist | TechCrunch.

Remember Everything

I am a huge fan of Evernote for helping to keep track of my digital life. I use it as so much more than a note taking tool and I think that confuses some people. I thought I’d share three ways I use Evernote to help me both remember everything and keep all sorts of things organized. I spend a very large portion of my week in meetings — and most of them end with something that either has to be done or has to be managed. I get hundreds of emails in a given day and most of the time it is almost impossible to put them in a place that lets me follow up the way I should. With so little time in between things, I find that I don’t always have time to read what I am looking at online and want to save pointers to go back to. I get handed tons of pieces of paper each day that I need to organize … I use Evernote to help me do all of that stuff.

Forwarding Email to Evernote

I do this quite a bit to keep things organized and out of my inbox. I try to keep my Gmail inbox as clean as possible — not at zero, but typically with under 30 messages at any given time. That means I have to process email quickly and make sense of them before sending them into my archives. Evernote has a great feature that allows you to establish a custom email address to forward emails to that get automatically converted to notes. The real win here is that all the attachments come along, so not only can I get things out of my inbox, but I let Evernote manage the filing of all the attachment. I drop tags on the notes at various times and move them into the right notebook to offer a degree of organization. From there I can get at what I need with a few clicks or swipes on any of my devices.

Screen Shot 2014-02-15 at 4.09.00 PM

Scan or Photograph Paper to Evernote

Another very powerful strategy I employe is to use Evernote to help me be as paperless as possible. I used to keep folders of paper from all the meetings I attended, now I either scan them directly to Evernote from my office scanner or use the camera on my iPad or iPhone to get them to Evernote. As an Evernote Premium user I get to enjoy the fact that images are searchable — that means once an attached scan or photo hits the Evernote server and comes back it is searchable. Again, dropping some tags on the note allows me to quickly reference everything related to that meeting across all my devices — so much better than carting file folders around all day.

Scanned to Evernote

Evernote Clipper to Annotate and Share Pages

Another thing I find myself doing quite a bit of these days is wanting to “clip” or save pages or posts from across the web either for my own keeping or to share with others. I use the Evernote Web Clipper to grab pages and then mark them up for longer term storage … where it gets interesting is when you combine that with shared notebooks. The thing I like about shared notebooks is the ability to share with specific people from within Evernote or just openly on the web — essentially building an online repository of content to share in an organized way. The Web Clipper also allows you to easily highlight content to draw attention to it … and that sticks to the clipped page once it is shared.

Clipped and Highlighted

So there are three simple ways I find intense value while using Evernote. Obviously there are things it isn’t good for, but more and more I find myself storing quite a bit of content in my Evernote. Do you use Evernote? What are some strategies you use to help you remember everything?

The Case for IT Values and Principles

IT Principles can accelerate a University’s progress to a new model characterized by collaboration, trust, and a focus on enabling the effective utilization of technology. If a University is to realize a goal of viewing IT with a more global perspective, we require substantial trust and collaborative implementation efforts that transcend organizational units and stakeholder groups. New governance structures, metrics and transparency will continue to build a unifying culture for IT. This culture should be typified by a set of accepted IT principles. It is incumbent upon us, as leaders of IT at Stony Brook University, to care deeply about having an excellent set of principles. Having them allows us to operate under a shared set of values that guide decision making.

A principle is a rule or guideline that provides clear direction and expresses the values of an organization. A world-class IT principle connects to business success, is specific to the enterprise, is transparent to all, and is detailed enough to drive trade-offs. — via Gartner’s Guide to Creating World-Class IT Principles

A series of IT Principles must be developed. Below is a first cut of IT Principles to be shared more widely for comment, edit, and adoption from the community:

  • We will align IT resources and plans with the University’s Strategic Plan.
  • We are committed to responsible stewardship of human, financial, and environmental resources.
  • We are committed to collaboration, communication, and sharing information across social platforms with a human voice.
  • We will encourage innovation, even where concrete business benefit is not initially apparent.
  • We will always consider open source, cloud-based, and vender hosted offerings in the selection of solutions.
  • We will actively hire great people, develop the growth of our staff, promote a diversity of voices, and support our staff.
  • We will maximize value and reduce cost through collective sourcing and campus-wide adoption of enterprise services that can be adopted and costumed regardless of platform or device.
  • We will work to delight our customers in the delivery of our solutions.
  • We will work collaboratively to provide a responsive IT environment that enriches and enhances teaching, learning, service, and research.
  • We will identify risks, implement proactive security measures, and be consistent with policy and law.

Activity

It is critical to test principles against day-to-day routines and behaviors or we risk creating a well-crafted but empty set of statements that don’t change anything. Below are three steps we should do to test our principles prior to wide distribution:

  1. Convene your leadership team — Review your newly minted principles with your leadership team, then ask everyone to take out their calendars and choose three different upcoming meetings. At least one should be a standing meeting.
  2. For each meeting, imagine what will be talked about — In those conversations, what responses, decisions or processes have to be changed as a result of respecting the new principles? Perhaps, as a result of your principles, you should cancel an upcoming meeting, because holding it goes against a principle (such as, if you are holding a meeting on the design of a system without customer input and have a principle that states that all systems will be customer-driven). Or maybe you have to eliminate a series of steps in the development of a new project, because you have a principle that states that you will become more agile for certain projects — and you know that you cannot respond at speed unless you change the way projects are run.
  3. Make, reverse or change decisions — Cancel unnecessary meetings, change the agenda of the meeting, change the processes, eliminate steps and undertake all necessary changes to ensure the principles are adhered to.

Communication of IT Principles

Effectively communicating our principles is the necessary next step in gaining adoption and participation. Our goal is to our decisions be guided by these principles so it is critical that our staff at all levels know them, respect them, and act with them as their guiding framework. We should take action to introduce them and make them part of the ongoing culture of the organization. Some ideas include:

  • Blog posts from various staff members expressing “test cases” for or against select principles.
  • New signage that clearly states the principles in all of our working environments.
  • The use of individual principles during meetings that fall within a given context.
  • When talking to people, use the principles as an example of how a decision was made.
  • Constantly review the principles and make them a point of annual conversation.