Thoughts

Finding Ways

/ Cole Camplese / Leave a comment

Now that I am back from a week acting as faculty in Educause’s Learning Technology Leadership Program I have been thinking quite a bit about the things that went on around me. You’d almost think as faculty I wouldn’t expect to get much out of the experience. I can say that is so far from the truth. In reality I ended up learning more during the week in a leadership role than I have in quite some time.

One of the things I learned (or was reminded of) was what it was like to be the new person in the group. Out of the seven faculty I was one of only two that hadn’t been in that role before. I had forgotten how difficult it was to step into that situation … I am not used to working so hard to find common ground around things I am experienced with. I’m not saying I was on the outside looking in, but I did need to work harder to establish my voice with the group. Upon reflection it has me thinking quite a bit about how hard I need to work to understand this with regard to other people when they are in that situation. Just something I need to spend extra energy on and intend to.

When it was time to work with the team I was assigned to mentor I made a real effort to engage them where they were. I wanted to find a way to ignite some real opportunities to get into the depth of the conversation with them … I sort of let go of the perceived power position that an Institute like this creates between faculty and participants. I spent a lot of time working to be available to them — where, when, and how they wanted me to be. I enjoyed their questions and I really appreciated their approach to a very stressful and demanding experience. The participants are put into teams to create a compelling solution to a large institutional challenge over two and a half days. Needless to say it can create a lot of stress for the teams. I took it on to help alleviate that stress by being available to coach them when they needed it. It lead to an amazing few days of work and discovery with some very smart and engaged people. A real treat!

My Team: Team 3
My Team

What I have figured out over the last couple of days was that I needed to do that to overcome my initial feelings of discomfort with my faculty role. I needed to find a way to deeply engage when I wasn’t immediately able to do that in my other role. I need to remind myself that my role in situations like the Educause context (and ones across my job at PSU) is one that exists in many dimensions. Finding ways to engage where I could allowed me to energize myself to participate in a more holistic way. Doing one well, lead to new energy and confidence to go after the other areas.

I believe now more than ever that it is critical to listen to your own complaints and work to overcome them. That was something I said to the participants in a faculty panel where we were asked to talk about the things we’ve learned as we’ve grown into our leadership positions. I said that early in my career at the University that I was malcontent quite a bit and it wasn’t until I started to find ways to address my own complaints on my own terms was I able to participate more completely. As an example, I used to complain that I never got to work with faculty who were motivated to do great things — that was true until I started to use down time to discover who they were and work to make meaningful conversations happen. Understanding how to address your own complaints is a skill that I believe to be critical as you move through an environment like higher education.

I’ll close by saying that I’d like to find ways to engage with people around here a bit more like we did at the event last week. I loved the opportunity to informally talk to the participants about their work and about my own experiences. I learned quite a bit about myself and those around me … sort of a shame I had to go to Portland to do it. That doesn’t mean I can’t do the same back home. With that in mind I’ll leave an open invitation to get together and talk — doesn’t have to be formal on any level, just looking to find a way to get closer to this around me. Any takers?

Note, this post also appears at my PSU blog. I am sorry for duplicate linking.

New Forms of Communications?

/ Cole Camplese / 2 Comments

I have been trying some new communication tools for the last several months.  Two in particular that I am finding a great deal of value with are Yammer and Diigo.  While both of these tools are social tools and are very similar to other platforms I take advantage of, they seem to be supporting slightly different kinds of work for me.  This is not a call to arms per se, but it is an attempt to introduce them to a wider audience and to see if having more people in the mix drives more utility for me (and us).

This is really about trying to stay better connected in my new position with those in and around TLT at Penn State.  Not that I am not using these tools with people outside TLT, because I am, it is that I do think there area handful of affordances with these spaces that need to be better understood and explored.  Both of these tools are also things I have been working with my peers at PSU to adopt in our senior leadership team for very similar reasons, but the key reasons are to help our group stay more easily and efficiently connected and aware of daily activity.  I’ll try to share a bit about why I am interested in exploring these spaces and would ask for your feedback about how and why you might want or not want to participate.

Yammer

I have had a Yammer account for a couple of years, really from right after they hit the scene. As a very early twitter and facebook adopter the idea of a social stream application made sense to me.  When I first started using yammer what didn’t make sense was the need for yet another social network — a closed one at that.  I just didn’t see the value.  My job allowed me to freely write, podcast, broadcast, etc really anything I felt like so hiding updates in a closed network provided zero value.  Since starting in my new position that need has changed for a few reasons.

The first is that I oversee staff in lots of places across PSU — here at University Park and at various campus locations throughout the Commonwealth. This poses an amplified challenge for me in that I am collocated with less than a third of the staff that makes up TLT.  Whereas when I was director of ETS I could almost yell down the hall and connect with about 85% of the staff, that just isn’t in the cards now.  The other, and perhaps bigger reason, is my own temporary need to be more guarded with blog posts about organizational discussions.  This has nothing to do with hiding my thinking out of fear, it has almost everything to do with simply not yet fully understanding the boundaries of my new position.  As it did with ETS, the level of understanding will emerge with time.  Clearly I am still blogging (as this post proves), I am just doing it far less and with less open organizational thinking. Yammer may prove a safe place to test my voice.

At any rate I am giving Yammer a fresh try.  I have created two new private groups — one for TLT and one for the ITS SLT.  As one might expect with such a new endeavor, I am seeing uneven participation in each but am very encouraged by how it is connecting some important dots for me (especially in the SLT context).  Those that are participating are helping me see the bigger picture each day — and I have to admit that seeing what they are up to and up against is somehow both very interesting and encouraging.  I get to see short bursts of information throughout the day that helps inform me and keep me pressing towards our shared vision of what our organization is all about.  What I am hoping to arrive at is the right mix of tools that can drive towards a more collaborative and engaged TLT organization over time.  I would love to have everyone in TLT join the PSU TLT group in yammer so we can explore if that goal is attainable in part by taking advantage of this shared online space.

Screen shot 2011 05 24 at 1 51 07 PM

Diigo

I started taking Diigo seriously back in November or December when the much hyped demise of Delicious was leaked across the web.  Again, Diigo was something I have had an account at for years but didn’t find enough interest in the environment because it didn’t offer anything compelling over the large, connected network that delicious did.  That changed when I invited members of the SLT into a private group and started to see posts show up regularly from my boss.  This allowed me to gain some critical insight into the kinds of things that captures his attention, and with diigo’s advanced annotation tools I could see the exact pieces of the articles that he found interesting.

Like yammer I then created a TLT group that I have watched grow in both membership and posts.  What has blown me away has been the depth and substantive nature of conversations that have emerged with diigo itself.  In a lot of ways it has become an active sub-community where we share content, thinking, and ideas related to the things we are collectively exploring.  I like that quite a bit.  Again, what I would love to see are more people asking to join from across TLT so we can open the conversation up to more activity.  I honestly want to know what it looks like when I can stay current with what people across TLT are finding both interesting and relevant enough to annotate, save, and share with their colleagues.

diigo

I remain convinced that the easier and more efficient we make it to stay connected and share the stronger an overall organization we can become.  I have been amazed with the collective intelligence of TLT whenever I have a chance to be in a room with members of our group — the problem is that the realities of time and location keep us from assembling like that very often.  Using both yammer and diigo have given me a new chance to stay engaged, albeit in different ways as before, with people across the University.  It has also allowed me to share things and generate new forms of conversations. It is all very interesting and exciting to me.  Anyone else feel like joining in?

This originally appeared in my PSU Blog space. Sorry for any multiple alerts to its publication

Tweets per Second

/ Cole Camplese / 1 Comment

Really amazing. I can say that @cuizoo was one of the people cranking on twitter last night. We actually heard that Obama was going to give his press conference via twitter a good hour before the break in on TV. I am continuously amazed at how much social platforms have transformed the speed that conversations move forward. Sure we would have watched this amazing and historic event in our own homes unfold via TV a few years ago, but we certainly wouldn’t have been able to watch it with our friends and contacts globally.

Tweets per second.

What I noticed watching my wife was how engaged in a more global conversation she was while watching TV via social media. While this isn’t the same kind of thing that happens in a class, there are so many things to understand about what is happening here that is driving these new forms and patterns of behaviors. I still contend that twitter and Facebook are creating new forms of conversations that can support and extend traditional modes of learning … At a minimum last night’s events proves to me that people want to be able to instantly connect to people who matter to them to make events more meaningful. I am wondering how to connect those dots to a learning community.

Speaking of social media, how about the pictures from the White House on Flickr?

A Year with the iPad

/ Cole Camplese / 14 Comments

It is hard to believe the iPad has been here for a year now. As the device turns one I thought I’d write a little bit about the past year that I’ve spent with It. I had one delivered to my door on this day last year and was immediately impressed with the iPad on lots of levels. When I first got it I committed to spending a full month with it as my primary mobile computing platform to really see what it was all about. After my hands and arms recovered from relearning typing I was very impressed. That month was as much about learning about the new device as it was about learning about what it could be in the future. What I learned was that I could in effect do close to everything I needed on it if I thought hard about the workflow associated with it. Having to think really hard about doing normal tasks seemed frustrating at times, but I have to say it was worth the stretch to build a deeper appreciation and understanding of the device.

At launch it did not multitask and that was limiting to a degree, but more so in a backward looking way — I didn’t much miss it as the best apps I used built the multitasking in. That was a huge deal for me as I got to see software being rethought for the first time in a long time. That little insight is what pushed me from forcing myself to be an iPad user to actually becoming an iPad user — things are different on it and it is pointless to build comparisons to a regular computer.

So many people look at the iPad as a purely consumption device and that just isn’t the case. I use mine for all sorts of things. I am writing this post on it and would have no problem doing a whole host of other production level tasks with it. I think that comes with practice and working with apps the way the designers envisioned. Sometimes that breaks your own workflow, but this is a new platform. As an example, this weekend I built a new 60 slide Keynote deck on my iPad — a first for me. I was scheduled to be heading to Cupertino to visit with Apple this morning when I had to cancel at the last minute to be home with my wife who got sick in the night. The crazy thing was that I was going to be on the west coast from Sunday to Thursday and I was only taking the iPad. That is huge given I was on the agenda to present tomorrow … I was doing it from the iPad. I am finding that a year after it’s arrival I am now 100% comfortable with the idea that this can really be my primary mobile production and consumption device.

I won’t ramble on about the iPad, but I will share seven notable thoughts from my first year with the iPad …

Number 1. No doubt it has limitations, but the affordances far outweigh the small annoyances. I rarely take my laptop back and forth from work and I almost always reach for my iPad well in advance of the MacBook Pro. Do I still love my laptop? Yep, but it just is too limiting in my new workflow … that sounds strange even for me as I read it back … the laptop is too limiting. I can’t for example easily move between reading, writing, controlling my cable box, cuing up content on my Mac in the other room, editing wikispaces, playing games, or writing a blog post. I just can’t … so many of those apps don’t exist for my laptop in the same way they do on my iPad. At the end of the day, it may actually be more powerful for doing all sorts of things, while my laptop is more powerful for doing very specific things.

Number 2. I visit with new Department Heads at the start of each Fall semester. I did 15 visits last Fall and nine of the folks I met with had iPads. What makes that so notable is that in the previous five years I’ve done this not a single person had a single piece of technology. Yep, only a few months after the introduction over half of the academic leaders I met had already added the iPad to their workflow. I spend a huge amount of time in meetings with lots of people and I am never in a room with fewer than three or four iPads. That is staggering to me — especially for a device that is derided as consumption only.

Number 3. The pilots we’ve done in English are proving to be successful in ways we didn’t anticipate. I think that is really at the core of my own delight with the iPad — I didn’t expect to like it this much. I thought I’d use it for a month and give it to someone else. In general the undergrad and graduate students are finding the device really capable for supporting their work and have found new ways to integrate into their lives. Same can be said for several of the faculty we’ve given them to — they are finding new ways to use apps and the device to change the way they write, organize their scholarship, communicate, assess, and connect. I find that very interesting — the device becomes what they need it be.

Number 4. The iPad still invites lots of stares from people even though it is showing up all over campus. When I sit and work with it in the student union people look and people stop and ask me questions about it. Given how many of these Apple sold in the first year it is surprising that it stills inspires curiosity. My children really still can’t keep their hands off the thing … even after a year it inspires curiosity with each new app.

Number 5. Speaking of new apps, the thing that I am most surprised about is how it seems to become a new object with each new app that I consume. The new iMovie and GaragBand are perfect examples of the iPad becoming new objects via the app interface. When I edit video in iMovie on the iPad I feel like I am sitting on some sort of futuristic version of an old school Grass Valley switcher. So many of the apps I use transform the iPad into something that feels like it was built specifically for that task — browsing the web, reading feeds in Reeder, playing Angry Birds, using Evernote, and almost everything else on my first screen feels like a different device each time I launch an app.

Number 6. Finally, the thing that has continued to surprise me is how it changes and challenges the traditional model of engagement in group settings. I am no longer the techie behind the laptop. I no longer have an aluminum barrier with a glowing Apple logo on it between my eyes and the room. The iPad is not an obtrusive object between myself and the other people in the room. I find that when I ask many of my colleagues they feel the same way — both about their own participation and that of others using the device. The iPad isn’t just a different platform to me, it elicits a very different type of practice. I am more engaged and less distracted.

Number 7. I can finally use a device all day long without worrying about needing to charge the thing. My MBP is good for a good four hours, but that is far short of all day. I spent nearly the entire day working today on my iPad and it is just now sitting at 7% battery … and unlike my MBP that 7% will last me another 45 minutes easily. That means that faculty and students can actually be mobile all day and not need me to install power outlets in every seat of a classroom. That is an important shift for technology use in education.

So at the one year mark I must say I am impressed. Is the iPad the best of what will become? Probably not, but if one continues to ignore the form factor and the affordances then I think you may be missing the point. Make whatever argument you want — it is closed, it is just a big iPhone, it is only a consumption device … it doesn’t really matter, in lots of ways it is the future. It might not be a bad idea to spend some time unpacking some of what makes it interesting for yourself.

Being Better

/ Cole Camplese / 2 Comments

I was shared an article in the NY Times yesterday morning titled, Google’s Quest to Build a Better Boss. It is really an interesting read for lots of reasons, but some of the things buried in the article speak to me on many levels. It is no secret that managers and administrators are nearly always criticized for what those around us perceive as major shortcomings. I am not always above the critical voice, but I am also in a position where I am really trying to provide the kind of leadership my staff can be proud of. I know I don’t always pull that off.

A serious topic of conversation with my leadership team has been the notion of developing leadership from all areas of the organization. That isn’t an easy concept to grab ahold of for lots of reasons, but the bottom line is that so many people are so busy that asking them to take on more to learn how to manage better is really difficult. In higher education that is sometimes one of the few ways to grow — take on more. The last thing I want is for people to be in management situations before they are ready for it — the idea of a group of people being managed by someone not ready makes me uncomfortable. I think in a lot of IT organizations we think about how our IT managers needs to be the strongest technical people in our organizations. Google found something different as they dug through the data.

But Mr. Bock’s group found that technical expertise — the ability, say, to write computer code in your sleep — ranked dead last among Google’s big eight. What employees valued most were even-keeled bosses who made time for one-on-one meetings, who helped people puzzle through problems by asking questions, not dictating answers, and who took an interest in employees’ lives and careers.

“In the Google context, we’d always believed that to be a manager, particularly on the engineering side, you need to be as deep or deeper a technical expert than the people who work for you,” Mr. Bock says. “It turns out that that’s absolutely the least important thing. It’s important, but pales in comparison. Much more important is just making that connection and being accessible.”

I think this is a really big thing for us all to pay attention to. Too often we don’t promote people who don’t fit into our model of the seriously technical. What google is exposing is something we need to be aware of — technical expertise is really important for a technical manager, but less so than the ability to connect with staff. Sounds simple but in practice it is elusive. The data google is using to make this discovery is related to a trend that is evident in our field as we are all living in a world with a new reliance on data to make decisions in education technology. The annual Educause Learning Initiative meeting last month is evidence of that movement.

H.R. has long run on gut instincts more than hard data. But a growing number of companies are trying to apply a data-driven approach to the unpredictable world of human interactions.

While I don’t think we need to get utterly carried away with the notion of analytics for every decision, we do need to collect and pay attention to what our data is telling us. Using google’s results is a great start and leads us to a place where we can start to take a deeper look at how we are all doing our jobs. In our space it is so critical to be self reflective — to step back, look in the mirror, and try to get better through reflection. It isn’t always easy, but just knowing that sometimes it is better to simply listen and help then it is to solve is a start.

Update: here is a a link to all eight of google’s principles.

Wesch Rethinking Education

/ Cole Camplese / 1 Comment

Michael Wesch was the keynote at our TLT Symposium and he was truly a wonderful participant. Humble and quietly brilliant, his talk resonated with the entire audience in ways I hadn’t seen previously. His new video above doesn’t share the same pace as his previous work, but it demands attention none the less. What is interesting to me is that he didn’t push the video’s message as an agenda item last year, but it was clear it was in him. What I wonder is how long has he been thinking about creating this new narrative?

Bag of Gold

/ Cole Camplese / 1 Comment

I wrote about my experience seeing Gardner Campbell’s talk, “No more digital facelifts” at OpenEd in Vancouver right after the event. It was really a true stand out to me at the time and continues to resonate. Clearly the truly interesting work happening in and around Jim Groom’s ds106 course at Mary Washington reinforces the importance of the talk … especially in light of how the open course and #ds106radio is playing out across the Internet. I tweeted not too long ago that the only disappointing thing about my new job is not having the cycles to participate in what is an amazing demonstration in the notion of the aggregate learning experience of the future — and then I see the video above and a little part of me dies as I am faced with a troubling thought …

Am I now the one not understanding the true value of exploring what the bag of gold has to offer and dismissing the opportunity?

I sure hope that isn’t a sign of my new life and I seriously doubt it is. My life is about exploring and in the last couple of months I have had far less time for that. I am not trying to be overly reactive in this reflection so I will just leave it well enough alone. I do, however, want to find time to continue to explore and learn about how to take advantage of and support the explosive nature that teaching and learning with technology affords. I am in total agreement with Gardner, “it is what makes me do what I do.”

BTW, one of the magical things happening in the ds106 course is the intense amount of talent working in a single direction in a very distributed network of intelligence and creativity. Tom Woodward’s remix of Gardner’s talk is a perfect example of that.