For the second week in a row we have produced an ETS Talk. After several weeks of talking about it we decided it was time to get back on the podcasting bus … that and the fact that we are close to crossing over the 50,000 downloads to ETS Talk from our iTunes U space sort of motivated us.

Last week we had my 13 year old niece in the studio asking about teen use of technology … it really blew our minds listening to her. A good show. So good in fact that it pushed us to go back into the studio (my office) and deliver ETS Talk 57 this week. We spent lots of time talking about all sorts of things, but one thing we really focused on was how to think about measuring new IT services for success. It seems like with the kinds of things we are doing, simply counting people isn’t enough. More and more we struggle to rethink what it means to illustrate success. At any rate, you can go to our iTunes U space and give number 57 a listen. I’d love to hear any thoughts.